This is Chapter 10 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook One of the most common exceptions that occurs most frequently is a Stock-Out. When an order cannot be fulfilled in its entirety, a decision needs to be made on how to handle the order, and there are many outcomes. Some of these outcomes include: Short Ship The warehouse is expected to ship what they have, never ship the remainder, close the order. Short Cancel The warehouse […]

This is Chapter 9 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook The one principle that is commonly overlooked is: Isolate Exceptions. When handling such a high volume of orders, any kink in the chain could have a ripple effect on other orders or processes. Having a good exception handling process is key to keep the mainstream of orders flowing smoothly to maintain a higher percentage of successful orders. An exception can occur at any stage of the […]

This is Chapter 8 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook Unless you’re doing ship-to-store type fulfillment, the warehouse will almost always be required to handle printing the small parcel carrier shipping label. In some simple scenarios with low variability, a warehouse can batch print a group of shipment labels for a batch before the picking and packing have commenced. The shipping labels would then be organized and sorted with the picking ticket or packing lists to […]

This is Chapter 7 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook Packaging and Shipping is often the most critical step of an eCommerce Fulfillment operation. Any inefficiencies in ordering, batching, picking, pick aisle design, or replenishments will have a ripple effect that slows packaging. The packers are the last line of defense when ensuring the correct products make it to the client on-time and accurately, so it is recommended to design a packing station that allows for […]

This is Chapter 6 of 13 in our eBook on eCommerce Fulfillment for 3PL Warehouses. See the link below to download the full ebook With the configuration of the pick aisle now complete, there needs to be a plan for the flow of products from bulk storage to the pick aisle. This process is called Replenishment. The timing and exactness of replenishment is key. Replenish too early or too much and there is wasted space which leads to inefficient storage usage over time. Replenish too little or too late and […]

As we reflect on what has happened the first part of this year, we must consider the sacrifice and the hard work from all the heroes in our global medical community. We want to thank them all for their efforts to help us contain and survive this pandemic. Meanwhile, many of us have been affected and are waiting at home, figuring out when to get a haircut or go see a movie, take our minds off of the new reality we are living. But one thing is for sure, we […]