October 2, 2018
Do you remember the good ‘ol days of LBA? Yeah, you know, Life Before Amazon? Times were so much simpler back then. Before Amazon was disrupting markets, when a shipping order was received from a client, the 3PL had a few days to process it in the warehouse. Then carrier transit time took another 4 – 5 days… maybe a week. The customer was happy if the order arrived within 10 days. But now with Amazon and their ubiquitous Prime service, customers (B2B and B2C) expect 2-day turnaround or less… […]
June 6, 2018
I’ve got updates on the brain. Not only have I been working to push out the largest update to our product in the past two years, but I’ve been bombarded with updates from all angles. Windows, my phone, televisions, wrist watches, the FBI wants me to update my router, video games I play, websites I browse, my thermostat. My thermostat needed an update. I’m just waiting for my electric toothbrush to ask for my wifi password so that it can update as well. I wonder what these updates are really […]
March 30, 2018
In this episode, Tola Ogidan, Camelot 3PL Software Implementation Manager and Geoff Greenhill, Camelot 3PL Software Sales Manager discuss what it takes to have a successful software implementation. The dialog explains how some customers mistakenly compare the setup of consumer software with more sophisticated enterprise business software and how missed expectations can affect an implementation. Tola and Geoff also talk about the importance of learning a new system and Camelot’s online training and e-learning initiatives.
March 21, 2018
It’s a common request during most software implementation: “I don’t want to hit that button… that’s what I bought the software for. Do it for me. Automate!” Automation is a blanket term that can be thrown at any number of cumbersome manual processes. And why not? The Miriam-Webster definition is just as generic: “the technique of making an apparatus, a process, or a system operate by a self-acting mechanism.” When talking about performing a software process without human intervention, there needs to be a starting point or a trigger. In automation, […]
February 7, 2018
Are you in the process of evaluating a new warehouse management system? At a high-level, warehousing is the business of moving inventory AND data. To be successful, you have to be good at receiving, storing and shipping physical products as well as managing the information related to that inventory. Evaluating and selecting a new warehouse management system (WMS) can be an overwhelming process. Where do you find solution providers? What information do you need? How do you compare systems? What features are important? What other non-product factors are important when […]
January 17, 2018
Background: Winchester Cold Storage provides food grade freezer and temperature controlled storage solutions. At one point in history the company was the “Largest Apple Storage in the World!” As such, the company’s facilities provide an unusually large capacity of controlled atmosphere storage where temperature, humidity, oxygen and other room conditions can be monitored and controlled. The Challenge: Accuracy and automation in the receiving operations was looking for improvements. Winchester’s accuracy numbers were excellent at 99.8%. However there is always room for improvement. The inaccuracies occurred when shipping 5, 10, 20 cases to […]